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Monday, March 31, 2014

College Interviews: who, what, and why


What do college interviewers think of college interviews?

I was asked to answer this question on the website Quora.com

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I don't think there is any easy answer to this question. I loved doing interviews with students but I know some who thought them a waste of time. I learned about the current zeitgeist surrounding students and learned about much else too about individual lives and educational opportunities and expectations in different schools around the US and the world.  I would often learn about what 'really' went on in a school through the interview rather than through a visit to the school itself. 


I have, however, to qualify my answer by first defining what a college interviewer is.

College interviewer is an alum:

Alumni interviews help to do a couple of things. It permits the college to reach a far larger number of applicants than it would just using admission office staff.  With some schools now topping 30,000 applicants, it would be impossible for an admission staff to do more than a tiny percentage of interviews. Alumni interviewers receive training either via workshops or written templates. Some alumni love to talk to students and do a great job giving information about the school. For highly selective schools it is sometimes frustrating, for the alumni, as the vast majority of students they interview will not get in. It sometimes hurts the feelings of interviewers who have strongly recommended a student only to find that the student has, nevertheless, been rejected. It’s also accurate to say that alumni interviews are also a part of helping keep alums actively involved with the school. Studies show that involvement of this sort does lead to economic support.

                                   Risky Business Alumni Interview: strong language

Student interviewers:

Some schools permit students to conduct interviews because the admission staff cannot conduct the number of interviews that prospective students want. The student interviews are much more informational than they are evaluative. The students try to convey useful information but not that many schools use them heavily or even at all as a part of the decision-making or evaluation. The college students like to do the interviews in part because it helps them develop and hone their own interview skills. The prospective students often feel more relaxed and if nothing else they have a contact they can continue to chat with via social media.



Admission office interviews

There are 2 kinds of interviews conducted by admission offices

1. Informational interviews: 

These interviews are largely for students to ask specific questions about the school. A student who does not come prepared with a good knowledge of the school will find the interview short. The majority of the interview rests on the student’s ability to generate interest on the part of the admission officer. These interviews are publicly put forward as not used as a factor in the admission process. But in my experience of observing some people conducting these kinds of interviews, a student who does an exceptional job in the informational interview will get his or her name written down. The admission officer will then use this in some way in the admission process.


 2. Evaluative interviews:

Not many schools conduct informational interviews anymore, in part due to the perception that it would not be fair, as the majority of applicants will not have access to the admission office in this way.

If you do are lucky enough to get an evaluative interview, then you need to prepare. There are lots of ways of doing this, but the most important thing to learning any skill is pretty simple—practice. There are a few questions you know you will be asked:

What are you interested in studying?
Why are your interested in our university?
What activities are you involved with?

The more you can answer these questions comfortably, using details and examples, and the more the interview becomes a conversation, the better off you will be.
Do not forget that the last question will almost always be:

Do you have any questions?


If you don’t, then you are in trouble. Have a couple great ones about academic programs and access to research, faculty in specific departments of interest etc.

Remember of course to get a business card and to write a thank you note within 24 hours. It may be you can establish a dialogue via email and if this happens then this will likely help you so long as you ask pertinent and probing questions. Some schools do track demonstrated interest and having a bright student show interest never hurts.

For one particular group, applicants from China, some schools are now outsourcing interviews. I advise all Chinese students applying to schools that use these services to set up an interview with them. I have profiled one of the best of these companies and I have watched how well they interview students. Schools like Duke and Stanford now use these interviews as a part of the admission evaluation.



If I had to guess, interviews like these may become a part of more places around the globe as admission offices try to look beyond standardized tests and transcripts to find out how well a student can communicate in a second language.

In my time in admission, I conducted many evaluative interviews. Hundreds. My approach consisted of asking questions that let me know how a student thought and felt. I would often preface my questions with the statement that I did not have a filter and that I was trying to challenge them. Aside from the traditional softball questions I would try to get into specifics about academic interests. For example, I was a part of scholarship program/competition earlier this week that brought in top students from around the US and the world.  In talking with one student I asked specific questions about free will to someone interested in cognitive science. We talked about Sam Harris and others and we went pretty far into the contradictions and paradoxes of what free will means. I know this was intimidating, but the student did a great job.

In conversation with another student interested in economics, we talked about rational choice theory versus behavioral economics. The student did not know much about the topics but after talking about the differences the student asked good questions and was unafraid to say, “I don’t know”—always a good sign for a student who is bright. They feel comfortable enough admitting limits instead of trying to manufacture an answer.


 I hope that by the end of these conversations I have an idea of what a student knows about a topic. At the same time, I hope I have asked questions that underscore that I value people who can answer questions that are not always easy and that this demonstrates that the program I represent will provide them with a chance to learn. I find I sometimes learn about things I did not know that much about; in addition, sometimes these conversations lead to long term exchanges that go beyond the time a student spends in college.

For the most part, interviews do not often mean that much in terms of admission for most highly selective schools. But even if this is accurate, trying to talk one on one with an admission officer during a visit and asking great questions may leave a positive impression. For those going on the spring break trip to schools, try to talk with an admission officer after a tour or information session. Try to have a brief but engaging conversation. It just might help. 


For more on how to prepare for interviews go here and here and here.




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