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Friday, August 14, 2015

Case Study & Modest Proposal: Get to Know the Person or Country You Judge



“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of Light, it was the season of Darkness, it was the spring of hope, it was the winter of despair…” Charles Dickens, A Tale of Two Cities

Never in the history of the world have people been so mobile and never have there been so many changes and challenges. In a great TED talk, Pico Iyer asks a question: What is the 5th largest country in the world?

His answer: those who live in a country other than the one they were born in. One of the fastest growing numbers of the migrating populations -- those seeking educational opportunities. Hundreds of thousands of students are leaving home and often spending great sums to enroll in schools mostly in the US, UK, Canada and Australia. The country that sends the most students across the world in search of the best educational opportunities: China, but India, Korea and Saudi Arabia send many students away and the list of countries sending students abroad numbers in the hundreds.

Graph from Open Doors
Best of Times

The graph demonstrates it is the best of times for international students leaving their country to enroll elsewhere for their education. The growth is breath taking. Schools benefit by bringing in students who are not only predicted to do well academically, but will also add to the range of voices and experiences on campus. And no less important, at least to most schools, is the money these students bring. Almost all undergraduates who come to the US (and other places around the globe) are full payers. Very few schools have financial aid for international students and few offer merit aid that will come anywhere close to the total cost for attending the school. Local economies benefit too as these students spend money on housing, food and lots more. The staggering cost of education at many colleges has left many in the US unable to afford attending them unless they take on debt or get significant aid. International full paying students have helped support low income US students and in some cases have kept the schools from running short of cash to operate the schools. And it isn’t just colleges that have grown dependent on international students. There is huge growth at secondary schools too:
A fast-growing number of families are sending their children to America earlier to study (and moving with them) as well. In 2013 about 32,000 Chinese received visas for study at secondary schools in America, up from just 639 in 2005.

The raw number of  incoming students, the range of schools attended and the money brought in all support the thesis that these are the best of times in international education. The numbers don’t lie. But they also don’t tell the whole truth. Not even close.

Worst of Times

November 3, 2011 is an important date. A New York Times story, written by Tom Bartlett and Karin Fischer, detailed for a broad audience what many in international education knew but had not talked about much in public.  The story highlighted how students from China were getting accepted to schools in the US and elsewhere by using, to say the least, unethical methods. The story was based on interviews with students but also on a report that had been previously published:

Zinch China, a consulting company that advises American colleges and universities about China, last year published a report based on interviews with 250 Beijing high school students bound for the United States, their parents, and a dozen agents and admissions consultants. The company concluded that 90 percent of Chinese applicants submit false recommendations, 70 percent have other people write their personal essays, 50 percent have forged high school transcripts and 10 percent list academic awards and other achievements they did not receive. The “tide of application fraud,” the report predicted, will likely only worsen as more students go to America.

I already knew about all of these issues and so did others who had spent time in China talking to insiders and students. (Full Disclosure: I should mention that Zinch also released a white paper back then outlining what I had implemented at the University I worked for to detect fraud and cheating in a low cost way that would also improve recruiting and encourage educational reform.  My solution was pretty simple and I will come back to this topic later).

Since then, however, the number of stories about fraud and cheating has now become so prevalent that not a week goes by that another major media outlet does not publish their own story about all the irregularities going on in China (and to some degree in other parts the world too, including the US). Each story seems to confirm that the issues of fraud have worsened since the story/report came out. What was once a dirty secret, however, is now “common wisdom” but common wisdom also has the danger of not being as useful as more nuanced approaches.

I agree with much of what has been written about cheating, but I also have a number of significant caveats. Rather than simply pile on more condemnations, I propose to look at some of these issues from a broader perspective and to look at the role the various parties involved in this landscape play in what some might call the worst of times for an ethical approach to admission. More importantly, I will question some of the assumptions that many have about the students, about what constitutes fraud and cheating, and finally what are some simple and cost effective things that can be done to improve the situation.

After the Zinch data came out a number of people questioned the stats. They said the percentages of students doing unethical things to gain admission were too high. I would say that today the percentage might actually be too low. Even as I say this however there are a number of factors that make what these percentages seem to mean less helpful than might meet the eye.



Transcripts

What admission officers see when they get a transcript from China (and some other places too) are not in many cases what they will see when they look at a transcript from an American high school. In most cases the grades and courses listed are not accurate. There are several reasons why this is so depending on the school, on whether the school has control over the transcript, and perhaps most importantly the cultural differences between what a transcript means in China and what it means in other places.

Grades: The grades that students earn in Chinese high schools are often much lower than grades given in the US. Schools use low grades to motivate the students. However, schools in China have learned that sending transcripts with low grades to selective US schools virtually assures the student will not be offered admission. As a result, there are many schools in China that have what they call an American transcript. The transcript is sent by the school and is therefore official, but the transcript is almost always filled with all A’s. The schools (and some of these are the top magnet schools in China) feel that a lower grade in China should be increased to reflect the grade inflation in the US. This practice of changing grades raises questions. If the schools themselves change the transcripts is this then fraud? Schools in the US weight grades for many classes but weighted grades are not a part of the education system in China. US admission officers at selective schools rarely ever see a grade of C on any US transcript these days. Even one C can sometimes be enough to keep a student out of contention. In China, a C can actually be what it is supposed to be-- an average grade that many students get. In the US these days, A’s are the average grade at many schools. Are the officials in China wrong to change the transcripts? 

I mention this as I had a heated discussion about this issue with an official from China. They feel justified in giving students high grades, as this is what they feel the students would earn if there was a weighting system. It is important to remember too, that many students applying from China attend what are called key high schools. These are the equivalent of magnet schools in the US like Stuyvesant  in New York or ‘Thomas Jefferson High in Fairfax, VA. In order to earn a spot a student must place at the very top of students taking a city wide exam. The acceptance rates into these schools are far lower than they are at US magnet schools. Hundreds of thousands of students are vying for a few hundred spots. In other words, the students at these schools have already demonstrated high academic potential. The level of competition at these schools is unlike what most in the US can imagine. For example, some schools I have visited have proudly showed me their bulletin board which tracks student progress. Each week the grades of students are posted, by name, so that everyone in the school can see how a student stands in relation to his or her classmates. Competition is not only not discouraged, it is re-enforced so that the top students at these schools can do well on the national exam, the Gaokao, and get accepted to prestigious universities like Beida and Tsinghua (the Harvard and MIT of China). Students at these schools are incredibly driven and are in most cases prepared to do well at any school in the world. I say this having talked with thousands of students from China over the years. I have watched the top ones go on and do exceptionally well both in China if they choose to stay or at top universities around the world. Is it any wonder that officials would want to raise the grades of these students knowing that low grades on a transcript, while motivating these students, will hurt their admission chances outside of China?

If this practice were the only issue then I think the controversy surrounding transcripts would not be quite as great at it is. Unfortunately, at many schools things are much worse. There are many schools that not only don’t post grades, the grades themselves are an afterthought. Jordan Dotson has been in China for over a decade working in Shenzhen, a city with some of the top schools and students in China. His ethical approach to admission and his insights into the process have educated me in ways no one else has. He does not mince words about what grades do and do not mean in most schools in China: 

The grades are meaningless. Only Gaokao matters, so everything that happened before that point is ONLY used to determine how much a student needs to be preparing, and with what focus, for the Gaokao. It's really not such a bad concept, if you think about it. Grades are only used as analytical tools to ascertain weaknesses-- gaps in a student’s education. If a student asks for "transcripts," of which they don't really have anything useful, they just make up a bunch of stuff that looks like what the Americans are asking for. Now when someone IS changing grades at these "normal" high schools, for the explicit purpose of increasing a student's chance of admission, what we call cheating, it doesn't always seem like cheating to them. Many people are willing to cheat here, yes, but many others don't consider this cheating. They're just trying to appease a pushy American system that doesn't really make sense to them. Remember that the semester-by-semester grades aren't that important to them, so writing in "A" when the student had a "B" has little meaning. What does an A or B matter when the student still hasn't taken the test? When they still have one year to review and learn what they didn't learn in that short semester?  

To some readers, what Jordan says about grades not mattering is a strange concept, but at places where national exam results are all that matters this can be the case. Schools that get numerous students into top schools will be rewarded with raises and promotions and the families and students will be looked at with awe. (Some in the US worry that the implementation of Common Core standards may lead to schools being evaluated in ways that may begin to reflect this model.). Given the size of China it should come as no surprise that there are marked differences in the way schools assess students.



There is one piece of this puzzle about schools and transcripts that not enough in the world of admission are aware of: “International” vs. Chinese National Curriculum.

First of all, an international curriculum is different than an international school. Most international schools in China do not enroll Chinese nationals. They are filled with expats. Some Chinese schools call themselves international but they are composed of Chinese nationals but do offer an AP or IB curriculums. Some schools have within the National school itself both national and what they call international curriculums. National students are studying for the Gaokao. Students in the international curriculum have opted out of studying for the Gaokao and have committed to studying outside of China. If this isn’t confusing enough, there are three important things that need to be clarified about the students and the curriculum in each of these tracks. There also needs to be some clarification about why more and more students leave China while in high school to finish secondary school in another country.

Many of the students in the international track spend the last year of high school preparing for SAT, TOEFL and AP exams. Put simply, these students are not actually taking classes in the school. Instead, they are spending all their time outside school preparing applications and doing test prep. Here is the way Jordan describes it:

The students don't go to school their Senior 3 year; instead, they are taking SAT classes if anything, despite consistent, English-language transcripts listing a full class schedule. Universities could classify these schools as the ones who may have some "AP" classes, but still list broad subject titles for all three years of high school. That is: Math, Chemistry, Physics, Politics, Biology, etc.

Many admission readers are not aware that some students in the international track are not in school for the last year. (It is important to note, however, that some schools really do offer AP and IB classes.) In fact, some readers look at the students who have AP classes and who have a transcript that lists senior year AP courses as more trustworthy and possibly more academically prepared than students who are in the national Gaokao prep program. Admission readers know what AP tests are but may not be as aware of how intensive the Gaokao track is. In other words, some admission officers give an edge in admission to students who are, for all intents in purposes, not in school their senior year and may not be close to the top students in the school. A student who gets in to Beida or Tsinghua has done something far harder than getting into an Ivy or Stanford or MIT. The acceptance rate for students who apply to the most elite schools in the US is between 5%-10%. The acceptance rate to get into the Chinese equivalent of Ivy level schools is about 1/7000.

Once again Jordan puts it well:

If the school does NOT have an international program, and they're providing these wishy washy (but not sinister) transcripts, then this school's students have probably taken more real classes (and more difficult classes) than those in the fancy international programs. Simply by virtue of the students being in a Gaokao-curriculum school, it means they're mastering extremely difficult academic material. We can't say that for some of these "elite" schools with international programs and AP classes. 

Note: the Chinese government is changing the education system to place more emphasis on Chinese subjects and cutting out some of the ‘international programs. It will affect some of the ‘international’ programs offered but in what way is still uncertain.) Jordan summarized the reasons behind the change and how it might affect students:
“The new legislation has two edges: 1) promote nationalism, 2) consolidate and centralize education-related graft to approved parties. This falls directly in line with much of this government administration's recent actions ("tigers and flies"). I believe that schools will still be able to retain the existing systems for helping students with transcripts and Letters of Recommendation, however.” Colleges need to be aware of these changes and need to keep updated about other initiatives.



Here is another trend in admission that affects international students from China (and other places too). In the last several years the number of students who have been offered admission to the most elite colleges and universities who are attending secondary schools outside their country has increased. Students who have left China or Korea (the two biggest sources of international students coming to the US during high school), seem to be getting an edge in admission. On the surface this makes sense given what I have written above. The transcripts of students in China are suspect and so are many other things and those who attend schools in the US, UK, Australia, Singapore etc. attend schools that educators trust. The parents in China have noted this, so many have followed suit and sent their children abroad at an earlier age. This has helped many private schools that have had problems enrolling enough full paying domestic students. On the face of it this all seems like good news. But once again there are underlying factors that complicate this issue.

As noted, many of the best students in China are enrolled in the Gaokao track. A goodly portion of the students who are going abroad are doing so not just because they know schools trust their transcripts but also because they face a lower level of competition than back home. I am not the only one who has noticed this. Terry Crawford, whose article on Chinese education in the Atlantic Magazine should be mandatory reading, puts the issue this way when I asked him about it in an interview:

There is one thing I would note, however: we continue to be impressed at how time in the U.S. for high school does not necessarily make a top candidate, or even a student with adequate English. Many go to the U.S. because they did not do well on the high school entrance exam, and parents see high school in the U.S. as another bite at the apple. If a student is able to get into a top high school in China, my sense is that many will go—a student who legitimately gets into Renda Fuzhong, Nanjing Foreign Language School or Beijing No. 4 has already indicated that they are in the upper echelon of high school students in China, so turning down the chance to go to one of the top high schools is not something to be taken lightly. In China, there is a greater national awareness of its top high schools—much greater than in the U.S. The “going to the U.S. high school for a second chance” is of course not every student—we interview many top students who are applying to top boarding schools in the U.S.—but it is a significant percentage.

Parents who have noticed that their child has not scored well enough to get in to a key high school may send their child abroad to get a second chance to get into a top US school. I would also add that there are many parents who are doing the same thing even with some students who attend top high schools in China. These are the students whose grades on the bulletin boards do not top the class. In other words, there is evidence that they will not have a good shot at getting into top schools in China. If it appears that I am saying these students are not great this is anything but accurate. I know many students from China who have finished school in Singapore, the UK and the US who are among the most impressive I have ever met (I feature a number of interviews with students like this on my blog). But I have also met some who were only marginally prepared to converse in English and who do not have the same overall strengths as some of the top Gaokao students I have met and interviewed. I fear that some exceptional students who may not have quite enough money to support international education for more than four years will be overlooked because they attend a Chinese national school. I have known students like this. All this leads me to ask these questions:

Are we being fair to individual students or are we making assumptions about groups and schools and letting that affect our decisions? What this means is that in effect, colleges and universities are just not sure about so many parts of the application from students applying within China that they are not taking any risks. Should they, or are there ways to reduce the risks?

Recommendations

Most selective schools in the US require recommendations, sometimes as many as 3. In China, teachers who are Chinese nationals rarely write recommendations. Many do not speak English and this adds an additional layer to getting a letter. More importantly, Selection to a university there consists, as I have mentioned, of a single score on a single test, the Gaokao, so they do not see it as their job to write recommendations for US schools. In addition, many of the teachers do not want their top students to go abroad. It isn’t that they are anti American (although there may be some that are). Instead, secondary schools are ranked in China based upon their placement of students to top universities in China. (It is not that much different at secondary schools around the world.) If a number of top students from the school opt out of applying to top schools in China in order to go instead to the US or other destinations, then it can then hurt the school’s ranking. This will have a ripple effect on salaries, job security etc.). Suffice it to say, that Chinese nationals who are teachers do not often write recommendations.

So what is a student to do? In some cases, the student writes the recommendation and gets the teacher to sign it. At least in this case the teacher has seen the recommendation. Is a recommendation like this a fraudulent document? If the teacher agrees with what the student has written why would it be fraud? In other cases the student has someone else write the recommendation and send it, sometimes with the school’s tacit approval and sometimes not.



Agents

For those not familiar with what goes on with students around the world the term agent may sound a bit like Hollywood. In some ways this is not all that far off the mark as some agents help students play a role that has little or nothing to do with who they really are. Terry Crawford thinks that as many as 90% of students applying to schools in China use agents. He has lots of stories about how they try to “help’ students get accepted to great school but he is far from alone. Agents are endemic to the process in China but they play an increasingly important role in many other countries too. Whether it is India, Korea, Panama, or the UK there are agents everywhere. In the US there are agents too, but they go under a different name—private counselors. What these people do is to help students through the application process. How they do this varies tremendously in part based on where they are and in part based on the expertise and ethical approach of the agent. The number of stories of unethical agents in some parts of the world is nearly endless. These agents that manufacture recommendations, create false transcripts and write essays are the ones who give the whole profession a bad name. While there may be a higher percentage of agents like this in some parts of the world there are people like this everywhere. Some charge huge amounts of money others just a few hundred dollars, but all of them represent an obstacle to admission officers trying to discover the real student. Because of their egregious actions they are the ones who give people the impression that the whole system is corrupt.
  
I know a number of people who help students around the world who are ethical and committed to helping students find great choices. Many of these people are former admission officers or former secondary school counselors. They bring with them experience but also a firm adherence to the rules and regulations outlined by NACAC and IECA. Families hear some that of the agents guarantee admission to certain schools (the agents charge an up front fee and then get a bonus if the student gets into to certain ‘guaranteed’ schools that are often highly selective). Many of the disreputable agents are not all that good at what they do and that is why they end up being outed by the schools and the press. Many of the best professionals keep a low profile and guide students well but don’t even think about guaranteeing admission or creating contracts with bonuses. I do not think anyone really knows how many students work with bad agents and how many work with good ones but the fact is that in certain parts of the world agents are simply a part of the admission process, whether schools like it or not. The ones who do things right are not often given the press they deserve nor are they given much outward support from colleges and universities. Since they charge money for their services they are seen as contributing to the inequality of access between those families that can pay for help from those that can’t. I think if more outward support was given to these professionals, then some of the issues that go on with those who will do anything to get a student accepted would decrease, at least a bit.

In China many high schools do not have college counselors so it is not surprising that families are searching for people to help them through the complicated maze of applying to schools in the US and elsewhere. In a country that is exam driven the idea of holistic admission in which essays, activities, and other non-quantifiable factors play a role is ‘foreign’ in every sense of the word. To condemn families for seeking help seems shortsighted and culturally unaware. Terry has some great things to say about how US schools, wittingly or unwittingly, drive some of the things that happen across the world:

First, almost all students work with agents. It is the air that the educational prep community in China breathes. Some agents are ethical. Some care about the students. There are some great schools with educators who care. But everyone should know that the incentives set up by the U.S. admission system encourage unethical—or at least unsavory--behavior. At a minimum, it has created a high school system that offers “international” programs that are essentially test prep factories. Students cram for the tests, and the agents take care of all of the other details.

students in China taking a test
 Testing

If stories about unsavory agents appear frequently in the media, they pale in comparison to the number of stories about cheating going on by students on the SAT in Asia. I won’t rehearse in any depth all the people to point at to blame for the cheating but the list in pretty comprehensive: the testing prep companies that use sophisticated techniques to let students know what questions from prior tests will be on the current test, the families and students that pay for people to help them get access to answers, and even the College Board for its decision to recycle old tests through a part of the world that has every old question catalogued.

These stories have encouraged many around the world to categorize the majority of students from China as cheaters and while there is cheating going on, those who really know the students and the education systems there understand that the stories have blown this out of proportion and in doing so have hurt all the students applying to selective schools outside of China. For students who have lived and breathed a testing culture from birth, doing well on standardized tests that are, by the standards of the Gaokao and other national exams, is no great feat. I say this having data to back it up. I did a great deal to make sure every student I admitted to the university I worked for had not done anything ethically problematic. The students who enrolled at my university from China had, as a group, the highest GPAs of any group of students who enrolled. The average GPA at their university was over 3.8, far above the typical student GPA of 3.1. These students are among the most impressive students I have met in over 30 years in education. The median SAT Math SAT II score for enrolling students from China was 800. I have known many students from China who feel that anything but an 800 on the Math test is a failure. In a system that accelerates students in math far past what is typical in the US this should not be shock.

Try this thought experiment: Start with a smart student who is used to preparing for tests and then put them in a summer program to prep for the SAT for 8 weeks in which they do nothing but work on the test for up to 12 hours a day. It should not come as a surprise they would do well on every portion of the test. Terry Crawford says much the same thing:

There may be a significant amount of fraud with regard to standardized tests, but I think it is more likely that students in China do well simply because of the emphasis upon cramming for the tests”.

Both Terry and I agree that the top students in China do not need to cheat on the SAT. For thousands of these students putting in endless hours of prep in addition to being highly motivated and smart means they don’t need to in order to score well above 2000 without using anything remotely close to cheating. Unfortunately, those who read the popular press don’t hear this part of the story. The students who are cheating are, frequently, not the top students, but those who need to get “good” scores in order to appear like a strong student.

 I have to add that I believe that there are some colleges and universities that do not do enough investigation of their applicants to determine if they are manufactured by agents, given answers to the SATs and have transcripts that are doctored. The students they enroll, by the stats at any rate, are good, and this helps the school's profile. In addition, they also pay full fees. The expectation that students have to submit things like recommendations when some countries or schools do not have the capacity to generate these documents places families and students in a difficult ethical position. In other words, the schools in the US are not without some blame for some of the problems.



Summary

If transcripts, recommendations, essays, test scores are all subject to question, then this creates what many would call a justifiable doubt in the minds of admission officers and those who read the popular press about the students. The question is then whether every student from these places should, in effect, be looked at as guilty until proven innocent. And there are some who believe that the answer to this question is yes.

Terry Crawford puts it this way:
“In fact, I think admission officers should begin their assessment thinking that a lot of the applications are not accurate. Absent some outside verification—by a guidance counselor they trust.”

Does this mean I believe that admission officers are colluding behind closed doors to exclude students from China? There are some who believe this. I actually don’t but I still believe that there is discrimination going on. This may seems like a contradiction but it isn’t. The science to back up unconscious bias is, to me, persuasive.  https://www.gv.com/lib/unconscious-bias-at-work

There are many documented cases of people treating people of different races or backgrounds unfairly without being aware of it. Rather than get into a long scientific defense of this (I leave it to the published research to prove this) I will instead simply ask what seems a couple of pretty simple questions.

Do you think you could be objective about a student when you have been told that most of the information you have been given is false or at the very least misleading or inaccurate?
If you have been told that you should approach these students with suspicion from the outset do you think you could be objective about their applications?

 Perhaps there are people who think they can do this, but the science is there to say that this in not possible. We all have cognitive biases of many sorts. We may believe we are being objective when making many decisions, but the evidence is there from neuroscience and psychology to demonstrate we make most decisions with a mix of emotion, previous experience, and what the scientists call priming. http://onlyconnectparke.blogspot.com/2014/07/you-think-you-are-smart-so-did-i.html

My contention is that most who have read about what is going on in some parts of the world are primed to believe that any student who applies from these places is suspect and as such may have to be even better than everyone else in order to stand out to be offered admission to a  highly selective university or college.

If I am right about this, then this means that there are thousands of students applying to schools who are being judged more harshly than others. What this also means that students who have done everything right may be negatively assessed because they have been grouped in with those who are not doing everything right.

Since I have already given my own personal experiences with students from China I want to end this examination of the worst aspects of international admission by letting a student make his case.



Jerry applied to highly selective schools in the US this past admission season. Jordon Dotson brought him to my attention as he has said in no uncertain terms he is one of the top 5 students he has ever known. Given that Jordan's former students populate places like Stanford, Oxford, Harvard etc. this is high praise indeed, and given that I know and trust Jordan, I believe him. Jordan put me in touch with Jerry and I asked him a few questions about cheating before admission decision were released. Instead of giving a few short answers he wrote a compelling essay. I cannot quote it all  but these words are ones that should be a part of any discussion about how to treat students from China:

Objectively, I didn’t cheat on any of my tests. I prepared on my own without the help of any training centers or tutors, and certainly didn't have any leaked question sets. Materials that helped me, like Princeton Review and previously released problems sets, were my own choices. I can say that I deserve the scores I got. Whether or not I get an offer from my dream school, I earned my score…
Subjectively, however, I can’t guarantee that the cheating didn’t affect me. After all, admissions is competitive. Spots are already limited for international students. On the one hand, if Admission Officers and schools ignore the leaking and cheating, and continue basing decisions on the premise that SAT scores accurately assess students’ English and logical abilities, my competitors with irregularly high scores would take my spots.
On the other hand, if the AOs take the leaking seriously, especially in how they consider Chinese students, then I’m suddenly a member of the cheating group. It lowers my chance to get into all schools. In this way it doesn't matter if I cheated or not, because other people's cheating harms my own application…
Every individual is different; everyone can make her own choice regardless of her nationality. I choose not to cheat so don’t call me a cheater. If what Mr. Muth says is true, that AOs are “primed...to interpret students from these countries as dishonest,” then I'm primed to picture these officials as racists.

Do you question Jerry’s logic? If so, in what way? Has he ‘earned” what he says in his last sentence? Why or why not?

Some students feel they get hurt by playing by the rules. And I believe they are right. I ask these questions not just to be provocative but also to underscore that all too often I hear people lump all students from China applying to schools into simplistic categories: cheaters, test taking machines, rich etc. If you think Jerry is an outlier I do not think this is accurate either. In preparation for this story I have talked, mostly in person, to over 50 students from China about these issues. I know them well and they too have done things ethically. All of them believe that there is discrimination against Chinese students and Asians as a group, at least in part due to people’s belief that they are less than ethical and prone to cheat. Clearly I am not saying that a lot of cheating and use of unsavory agents does not go on. What I am saying is that some of the best students who are not involved in doing things the wrong way are being hurt and that there needs to be more of an effort on the part of colleges to distinguish individuals in the admission process.

And Jerry? He was turned down at his top choice school even though he has great grades, a top recommendation from a US citizen who knows him, a wonderful essay (I have read it) and outstanding activities that he genuinely did. His SAT score was not above 2250 but it was quite strong. His top choice admits well above 25% of the applicants…



Solutions

I don’t pretend to have solutions to solve what is a huge set of problems. I will, however, offer some advice from the experts I have already quoted and then add a few of my own  that I hope will at least encourage discussion among educators, families and students.

I began this article by quoting Karin Fischer’s NY Times article that raised many of the issues I have addressed. I thought it would be helpful to get an update from her about what she thinks has changed and what people can do to improve the situation. She said many things during out talk but here are a few I want to highlight:


Things have changed since the New York Times piece. Back then many people did not know about many of the things going on in China. Now it is a big issue and it may be that the pendulum has started to swing back. Back then many in admission were naïve about the practices, in some cases willfully so. Now there are many who may have reacted too strongly in the other direction thinking that Chinese students are by and large paying for agents who write essays and alter transcripts.
I doubt that many in admission would want to  believe that they have a form of confirmation bias when it comes to evaluating students. It is hard. They do not want to be naive but they do not want to go too far in the other direction.
As for solutions, admission people need to spend more time on the ground developing relationships with schools and counselors. Admission officers can learn to trust the school, the counselors and the students, but this may hurt a student in a third tier city who goes to a school that won’t get visited and wont get looked at in the same way.

Jordan echoes in a somewhat different way what Karin has said schools can do:

Teaching colleges that don't come over here are missing the boat. I can't tell you how many times a school like Wheaton College has sent a quirky, talkative, happy person to a college fair and I've had two dozen students tell me within hours how much they love that school and now want to apply there early. The kids are starving for real, tangible, emotional experience with individual schools.

Terry also underscores the importance of admission officers:

The international admission officer has a unique opportunity to craft a process that is not only fair but that also impacts high school curricula in China and elsewhere. It is not an exaggeration to say that we are witnessing one of the greatest migrations in history, where hundreds of thousands of top students in the world’s second richest country are voting with their feet (and dollars) to enjoy the benefits of a western education. The college prep process in China will reflect whatever admission officers value, and as a result the admission requirements for international students will reverberate deep into the high schools of China and other countries. I think it is safe to say that change and social advancement via the admission process for U.S. students is more incremental. In contrast, just a handful of international admission officers at a few top schools can make decisions which benefit secondary students in countries all around the world.

All three underscore the importance of those in admission as having a significant role to play in making things better. All of them encourage greater communication between the colleges and the schools. This may sound like common sense in the world of admission but I am not so sure. A number of schools have cut back travel to China because they receive so many applications they have diverted resources and staff to other parts of the world. At one level this makes sense, but if admission people really want to effect positive change then they should travel to schools, develop relationships with the counselors and officials, sit in on classes and talk with the students-- not just in a formal information session-- but one to one if possible. What I propose is that schools increase their budgets to recruit in China, to spend more time in more cities and to make the time work to the benefit of the school, the students and the education system as a whole.

My other suggestion is based on my personal experience working with students coming from China since the time the first undergraduates began to apply to US schools.  Overall, I have interviewed many hundreds of students from China. I can say that these interviews made a huge difference in my ability to assess the ‘soft skills’ of students and made it easy to determine a student who had conversational fluency in English rather than just a high SAT or TEOFL score.

At present, very few colleges and universities in the US use interviews to help make admission decisions. I would encourage them to consider instituting interviews as a part of the evaluation process --at least in certain parts of the world. It will help admission people get to know individual students but it will also help to improve the quality of the students the schools enroll. In addition, it will keep the agents who are unscrupulous out of the this part of the process and send a message to officials, parents and students that schools are looking for more than test scores and full payers. Generating trust among all stakeholders will improve things-- of this I am sure.



There are many schools that cannot do interviews for budget reasons.  They do not have the staff to interview all the applicants who would want an interview. Given this, I would propose that schools use the services that businesses like Initial View and Vericant provide. These businesses conduct the interviews and sent both the video of the interview and an assessment to the schools themselves. Some may think I am suggesting this because Terry runs Intial View. I know Terry well and know how committed he is to giving students a chance to present themselves as they really are. I also know the leadership at Vericant too and I fully support their ethical mission. They will help schools enroll students who will graduate and do well not just in the classroom but as a contributing member of the community. They will help find students who ‘fit’.


Before either of these businesses existed I instituted an interview program at the university I worked for. I actually used current students from China to do the interviews after giving them intensive training. This accomplished two things. The enrolled students spent far more time talking with the prospective students than an admission officer has time for.   The enrolled students evaluated not just the prospective students. English abilities but also their overall profile. Some of the student interviewers wrote up 3 pages of remarks. They did far more than most in admission could ever do. In addition, the student interviewers served as ambassadors for the school. They helped recruit students, not in an overt way, but by simply being a resource. Zinch wrote a white paper on my effort at about the time they did the research on agents. I mention this, as I have been supportive of interviews long before I met anyone from Vericant or IntialView. I see how their model can be a low cost alternative for schools and families and believe that anything that adds the human touch to each applicant will demonstrate what schools say is their mission: to give each individual student a chance to make a case for themselves that extends beyond numbers, gets beyond stereotypes and biases, and looks to create a vibrant class of unique men and women. 

School use the term ‘fit’ all the time, but I am not sure how many schools determine how well a student from China will fit by looking mostly (or almost completely) at a set of scores a transcript and some recommendations that may or may not be accurate. The schools who take the time to get to know the students who are applying will also diminish the importance and power of unscrupulous agents too. Trust will be established and relationships will flourish. None of what has been proposed here is asking schools to invest huge sums of money. Instead, most of the things that will help reduce fraud and mismatches have far more to do with time and interest rather than money. Looking at each student for what he or she can bring is what many went into education to promote. I hope that some will push the leadership of their offices and schools to permit a more personalized approach to admission in China and in other locations around the globe too.

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A much shorter version of this piece was first published in Nacac's Journal of College Admission.
I would like to thank Nacac for asking me to write the article and for giving me permission to post the longer version here. 


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