Is Jacques Steinberg’s The
Gatekeepers one of the best insider looks at how selective admission works
at schools like Harvard and Wesleyan? Is the book accurate for all highly
selective schools and have things changed since it was published over 10 years
ago?
I was asked to answer these questions on the website
quora.com
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Jacques Steinberg’s The
Gatekeepers is one of the best books published on what it is like to work
at a highly selective college or university admission office. Steinberg was
given almost unheard of access to the way Wesleyan conducts the business of
selecting students who best fit their institutional needs.
My short answer is pretty simple: Yes and No. I will try to
show why this seeming contradiction forms a larger frame that has room for both
ways of painting the picture.
Given that the book, at least by today’s standards, is old,
the first thing to address is whether the book still accurately describes what
goes on in admission at Wesleyan. For those who have not read the book, a bit
of plot summary might be useful. I use the word plot because although the book is not a novel, it does trace the
story of one particular admission officer, Ralph Figueroa, and the fates of a
number of students too.
The focus on one office and one person allows Steinberg to
let the life he depicts stand for the larger admission office staff at Wesleyan
and for selective admission officers as a whole. We follow Ralph through an
admission season, which includes recruiting trips to schools that in some cases
are looked at as among the best in the US, and others that serve the Native
American population who have tremendous challenges in front of them. We also
see that “reading season’ is a several month journey into the stats, words and activities
of thousands of talented students. There is little else that goes on in an
admission officer’s life except evaluation during this period of time. However,
once the reading season ends there are recruitment activities that are
necessary for helping to enroll the lucky few who have been admitted. And shortly
after that the whole cycle begins again. The book was originally a part of
Steinberg’s excellent NY Times Choice Blog. (Unfortunately, he no longer writes the blog. It is still a
great resource; even the old entries are useful.)
We also get to follow the admission process through the experiences
of students who have applied to a variety of selective schools and we discover
what their outcomes are. We come to root for some as we read the book and we
share in the good news and are moved by how hard it is when some get told no. As
a whole, the book lets people in on some inside views of both schools and
students as they go through what has become a much more complicated and much
more competitive process than it used to be even a generation ago. Most parents
say, and rightly so, that they would never get in to most of the highly
selective schools that they were accepted to given the huge increase in
applications from around the US and the world. Acceptance rates have fallen
dramatically at top schools, something I have addressed before. It is not only
much harder than it used to get accepted in to top schools, it is much harder
to predict who will get in top schools too.
The book, which came out in 2002, nevertheless, still rings
true in a number of important ways. In fact, Wesleyan had Mr. Steinberg back on
campus not that long ago (2013) and listed ten things he got right about the
admission process. I won’t list all of them, but there are three that I think
need a bit of a gloss.
Wesleyan practices “holistic” admissions. There’s
no SAT cut-off or minimum GPA to get into Wesleyan. Nothing as staunchly
empirical as the University of Michigan’s longtime admissions formula. Instead,
admissions officers combine numbers like GPAs and test scores with raw, human
decisions regarding abstract qualities like “character,” “diversity,” and
“merit.” (Of course, that’s not to mention the obviously charged negotiations
over legacy admits, athletic recruits, celebrity children, and talented
oboists.) Steinberg intimately examines an unscientific, complicated admissions
process whose (largely antisemitic) origins Malcolm Gladwell later traced in a
popular New Yorker article, “Getting In.” It’s messy stuff, and
sometimes there are no easy answers, as in the case of Mig Pensoneau, a
Native-American applicant with a rough academic history who ends up dropping
out of Wesleyan.
I applaud the writers of the Wesleyan overview for being far
more forthcoming about the quirks that are a part of ‘holistic’ admission. From
a shady past that was part of an effort to suppress Jewish students from going
Ivy (the better place to find out about this is to read the long but worth
reading book The Chosen), holistic admission is the screening process that lets
them look at more than just numbers. Most students and families support the abstract
notion of holistic admission until they find out how much falls under this
rubric. Holistic admission can mean a legacy at a school gets a boost, and in
some schools this boost is huge. Holistic admission can mean that an athlete
with less than stellar academics in virtually every measurable way may still be
invited to join one of the most elite schools in the US. Each school has its
own institutional priorities and holistic admission gives them leeway to pursue
what they think is in the best interest of the school. It's important to
remember that schools are first and foremost about what is best for them even
if this means that some students will discover that despite having done all
about anyone can do to get into the school, they still will end up short. What
drives some parents and students to distraction (and a few to law suits) is
that they “know” another student with much weaker credentials got accepted. And
it is likely true that there are students on the most elite campuses whose
academic credentials are far weaker. Wesleyan, again with uncharacteristic openness,
admits this:
Wesleyan really wants more science students and more
athletes. Wesleyan remains one of the few top liberal arts
colleges where science majors can expect to do original research as
undergraduates, and Steinberg’s book reveals how a proven interest in science
can give you a huge boost in the admissions process. (A former admissions
officer tells Steinberg, “Someone once asked me, ‘Would you take a kid with
high physics scores and nothing else?’ I said, ‘Yes.’ The faculty wants them, and
the faculty needs them.”) It also reveals Wesleyan’s longtime struggle to be
taken seriously on the athletic fields. Steinberg interviews former Dean of
Admissions and current Vice President for University Relations Barbara-Jan
Wilson, who apparently went to great lengths to improve communication between
the admissions officers and coaches. (“I always believed that if the New York Times wanted to write
about a draft dodger, they’d call us,” Wilson tells Steinberg. “If they were
looking for a good student athlete, they’d call Williams.” But this is a source
of frustration: “At Wesleyan you could find a great student athlete,” she
protests. “It’s a stereotype.”)
These words are one place that helps to answer your question
in specific terms. Wesleyan is different than some of the other highly ranked
schools in its commitment to giving an edge in admission to students who have a
passion for the sciences. As the school is more well known for its arts and
humanities and social sciences the school wishes to increase the number of
science students to make sure there is a balance and to ensure there are enough
students taking classes in the sciences as majors. This would certainly not be
true at a place, for example, at a school like MIT. They might give an edge to
the poet or the artist over a strong science student. Each of the top schools
has slightly different institutional priorities and so what Steinberg writes
about applies in specific terms to one school. Nevertheless, each school does
have its own way of giving certain individuals or groups an edge in admission.
The last of the things that Wesleyan says that Steinberg
gets right is in some ways the most controversial:
Wesleyan admissions officers are often in close contact with
guidance counselors at top prep schools. If you went to Exeter or Trinity
or whatever, chances are your guidance counselor told Wesleyan about you. The Gatekeepers traces a
long-term friendship between Ralph Figueroa and college classmate Sharon
Merrow, who becomes a dean at the Harvard-Westlake School. Merrow frequently
gives Ralph hints about her favorite students, and nudges him for insider tips
when they end up applying to Wes. In the case of Julianna Bentes, Ralph had
been secretly tracking her since she was in ninth grade. (Creepy? Don’t hate
the player, hate the game.)
There are many stories in the media about how students from privilege
get all sorts of advantages when applying to the most selective schools. The data
is there to show that students whose parents make above the top 1% have a
distinct edge in admission. Some argue that this should happen as the students
attend great schools and have the opportunity to do things outside of school
that costs a lot of money (summer camps, travel, internships via networking
etc.). The things I have just mentioned should certainly be looked at as ways a
student may stand out in ways those who cannot afford these opportunities cannot.
This is simply, to me, the way that life is unfair to those who are not at the
high end of the income bracket.
What The Gatekeepers shows,
however, that not only does attending a great school provides wonderful
educational opportunities, it also provides the student with access to
admission officers that the vast majority of students do not have. If an
admission officer has a great working relationship with a counselor and the
counselor calls an admission officer to lobby on behalf of an individual or
group of students this does seem an unfair advantage. The final comment from
Wesleyan’s writers "don’t hate the player hate the game", sounds like
a nice sound bite but it still makes it easy to overlook what a small group of
students get that most don’t. Having said this however, a number of the top
schools have made great efforts to visit schools and communities that are primarily
low income. Harvard, Princeton and Yale have done this for years. Other
schools, who do not have as much money set aside for financial aid, simply
cannot afford to do as much. But The
Gatekeepers also shows that Ralph makes a special effort to encourage
Native Americans to apply to Wesleyan. Most schools do not target this group,
but some target low-income students and almost all target other
under-represented groups. Once again, each school will have a slightly
different approach depending on what it feels will best support their needs
academically, on the playing field, in certain academic majors ad among
targeted groups of students.
No
If The Gatekeepers
still has much to teach us about how selective admission works, it also does
not address in a substantive way a number of things that have become much
larger issues since the book was published. It also does not address how far apart some
schools are from each other in using these things that affect admission
decisions. I will mention just a few.
One of the factors that is a part of US News rankings is
selectivity. The more applications a school gets is one part of the equation
but the other is what the response rate of those students who are offered
admission. At about the time The
Gatekeepers came out there was a rush for the top schools to get rid of
early decision. This came about after stats were published that demonstrated
that the vast majority of all ED students were not eligible for financial aid. Needy
students often shop for the best package they could find, so applying early
could limit their choices. Remember that Early Decision is a binding agreement.
If a student applies Early Decision and is accepted then the student has to
withdraw all other applications. The advantage for early decision for schools
is that the more they take early (which happens in November/December) the fewer
they will have to offer to in regular decision.
Regular decision notifications go out in March or early
April and at that point a student will typically have a number of schools to
choose from. Getting students to apply ED means that they will have no other
choice if accepted and this increases the yield (the percentage of student who
accept offers). Harvard and Princeton tried to get the movement going, but it
did not filter down and a few schools that did follow have backed off in some way.
In almost every other case when HPY does something big, others scramble to
follow the leader but not this case. Very few changed (and some that did change
have since changed back to either early decision or early action.) Why? It was
not in their best interest from an institutional perspective. Harvard,
Princeton and Yale's yield is already very high.1 Harvard has the highest yield
rate of any school (see chart) other schools not that far down the top schools
list do not have that luxury.
Wesleyan, for example, has two ED plans. One has a November
1 deadline and the other Jan1. This dual strategy helps them because while some
students may have applied to other top schools early in November they have
heard whether they have been admitted by Mid-December. If they have been turned
town at their original top choice they still can apply ED by Jan 1. Why would a
student want to apply ED? The answer is simple. The acceptance rate for ED
students is much higher than it is for regular decision. It is a significant
advantage because the schools benefit from enrolling many strong students who
are locked in as enrolling students. Duke, this year filled almost 50% of its
class through ED. This means that the competition for regular decision
candidates will be far, far tougher than it was for the ED students. Places
like Penn make it clear that ED is an advantage too.
Early action, which some schools, like Harvard, Princeton
and Yale offer, also has a November deadline, but should a student be offered
admission they are not required to withdraw all other applications and commit
to enroll. A student will hear a decision before the Jan 1 application regular
decision deadline from other schools, but almost anyone who gets in to the HYP early
action will go. This is not as true for most other schools that offer EA.
However, they use the time they have from December to the May 1 national reply
date (when deposits to schools are due) to woo students. They invite them for
special programs and send unending emails etc. They recruit in ways that were largely
unheard of a decade ago including Tweets, Facebook pages, Instagram, blogs etc.
I tell students who are looking at places like the Ivies,
Stanford, and Wesleyan that they should plan on applying to a school early. ED
is a bit trickier as it is binding, but the benefit in terms of getting in now
weighs so heavily that it may be worth it. See chart for differences in
acceptance rates for early vs. regular decision
As already mentioned, low income students do not apply early
nearly as often as those that can pay because they want to weigh the aid
options they might get. Low-income student may face more challenges because of early
programs but schools with lots of aid money try to give low-income student a break
in admission and provide generous funding too. This year Harvard, for example,
offered to a significantly higher proportion of low-income students EA than
they did the year before.
Profile:
If there is one easy way to see how top schools are
different from one another in terms of admission and, as a consequence, in
terms of the make up of the study body, it is through a document called the
profile. Typically, a profile describes the applicant pool, the students who
have been offered admission and the students who have accepted the offer. It is
meant to give families, students and educators a snapshot of the kinds of
students who fit in the mix of enrolling students. While what I have just written
is accurate as far as it goes, it is also far from comprehensive. A profile is
also a marketing tool. Students and families can learn a lot about what the
school values by looking at what information the schools include in their
published profiles ad what information they leave out too.
Harvard, for example, on their official admitted student profile does not list any academic numbers. There is nothing listed
about Rank in Class, GPA or SAT/ACT scores. Instead they list the number of
applications, the number admitted, where the applications apply from, the race
of the students and financial aid information. Why would they leave out the
stats that most would want to see when deciding whether a student has much of a
chance of being admitted? Harvard is smart. If they listed the numbers I have
just mentioned it would discourage many students form applying. Don’t believe
me? Here are the stats that were left
out as published by The Harvard Crimson, the student newspaper:
The average
self-reported unweighted GPA on a 4.0 scale was 3.94. Fifty-four percent of
students reported a perfect 4.0.
Freshmen reported an
average composite SAT score of 2237. The reported average subject score was
consistent across the three sections, with an average of 748 in the math
section, 746 on writing, and 744 on critical reading.
![]() |
| Source: Harvard Crimson |
These daunting numbers might discourage students that
Harvard wants to apply (and in some cases enroll). For example, low income and under-represented
students, have, as I have mentioned, lower scores in the aggregate compared to
other groups. Harvard wants to recruit more of these students and posting
numbers that say that only near perfection gets in will discourage
applications from these students. Remember that schools' rankings are affected by how many
applications they get, so Harvard is casting a wide net. There have been a
number of stories condemning highly selective schools for encouraging
applications from students who have no chance of getting in, something I have written about (and actually defend when it comes to the decision of schools to
encourage or dissuade students from applying). Given the institutional
priorities of enrolling a diverse student body it makes sense for Harvard to
downplay how hard it is to get in.
Wesleyan’s profile is far different than Harvard’s. While they too list the
number of applicants, number accepted and enrolled, they also provide some
numeric data. For a small school like Wesleyan and for ultra competitive
schools like Harvard, they are trying to make each space count. How they count
however, is somewhat different.
Here are some details from the Wesleyan profile:
SAT: 2100 average
Class Ranking
Class Rank Reported 31%
Top 10%: 63% of
enrolled students
Top 20%: 83% of enrolled
students
Secondary School
Public 49%
Other 51%
Wesleyan demonstrates that they are a school that looks for
most of its students to have high test scores. Despite all the critics of the
SAT/ACT, standardized tests do predict well at both ends of the bell curve. Both
Harvard and Wesleyan look for students who are near the top of the testing
spectrum. What is different, however, between Harvard and Wesleyan is how many
students at Wesleyan were not necessarily at or near the top of their secondary
school class. It needs to be noted that most private high schools and many
highly ranked public schools do not rank students as they know that many
students outside the top 10% are often penalized at this statistic is used by
the US News rankings. While many schools will simply turn down students who are
not in the top 10%, Wesleyan does not follow this model. It is rare indeed for
a top ranked school to enroll nearly 40% of its ranked students out of the top
10%. Harvard, on the other hand, has almost an entire class in the top 10% and of those many are in the top 1%. The
majority of its students have perfect grades. These differences between the
schools are significant. Wesleyan looks to enroll students who are great
testers but may not have had perfect grades.
Another difference between Harvard (I am using Harvard as
shorthand for all the Ivies, Stanford and a few other of the most selective
universities and colleges), and Wesleyan is the percentage of public school
students they enroll. Less than half of the class comes from public schools at Wesleyan.
Over 61% of Harvard’s students come from public schools; small liberal arts colleges
often draw many of their students from private schools. These students are used to the Harkness table and other seminar
classes that are small, and they know they will find this in many of their
classes at places like Wesleyan, Williams, Amherst, Middlebury etc.
Finally, schools will have will have differences between
male/female percentages and racial composition. Small Liberal Arts Colleges
(LACs) tend to draw far more female applicants than males. Males, the theory
goes, often want to go to places that have big time sports programs. (This
statement applies only to the aggregate. I know some female fans that are as
rabid supporters of their school as any 10 men put together). There is sort of an unwritten law however
that highly selective Liberal Arts Colleges will never enroll a class over 61% female. This
brings up the issue as to whether it is harder for females to get in and the answer, it seems, is yes.
There is some good data about this but since holistic
admission permits schools to keep at
least some institutional priorities under wraps. Wesleyan has 56% females. They
do list this on their profile, as it is, for a liberal arts school, a good
statistic. It will not discourage males from applying. (Surprisingly, perhaps, applications
from males tend to drop when the female percentage at schools is too high.)
Harvard does not even list the male/female percentage on
their official profile. The student newspaper posts it: 50.1% male. If I had to
guess why this statistic is not included, it is because it is too perfect. The
institutional goals again affect individual students. I could be wrong and it
is random that the percentage is perfect, but if I had to guess the Harvard admission
office uses data on male/female offers, acceptance rates and lots of data analysis
to try to achieve the ‘perfect’ mix.
While gender balance
at schools may differ or may be perfect, there is another issue that The Gatekeepers does not address in any
detail that has become an increasingly reported to the public --the percentage
of Asians that are a part of each entering class. Both Harvard and Wesleyan
have about a 20% Asian population in the their incoming class. This percentage
is far higher than it used to be for both schools, but given the performance of
Asians in class and on the SAT the percentages could (and some would say
should) well be higher. Asians score better on the SAT than anyone else by a
wide margin and there is now a law suit that has been filed on behalf of Asians who were not admitted to Harvard. I won’t go into
detail as I have written about this issue before, but from the stats
that have been gathered it looks like, from the outside, that it is far harder
for Asians to get a spot at the Ivies. Whether this is true at some other
schools is harder to tell. At schools like Berkeley that are largely number
driven for admission, Asians comprise nearly half the class.
Deep Data
While The Gatekeepers
show the human side of admission officers’ jobs and how they advocate for
individual students, it does not address in detail what has now become a
reality in any “business” today—deep data. Schools can now run numbers and stats
that vastly improve the information they need to recruit students they most wish to enroll to meet their institutional needs.
In addition, they can run data to help enroll the students
they accept. The human touch is certainly still an important part of the
process, but now it is supported by much more information than was available
even a few short years ago. The most selective schools are not dependent on
deep data to enroll great students, but they can use the information to get
exactly what they want. Schools that are out of the group of the most elite
institutions now need the deep data as they have issues with finding enough
students to enroll to meet enrollment goals (getting enough students and enough
students who can afford the costs).
Ability to pay
At schools like Harvard, Yale and Princeton, they have
enough money set aside to support any student they admit who does not have the ability to pay. But the number of schools, even highly selective schools, who
have this ability shrinks each year. There are schools that say they meet full
need, and that is accurate, but they can say this because they are “need aware”
when making decisions. The cost of
education at the most selective schools now is in excess of $60,000 a year.
There are few schools left that have the resources to pay for all the qualified
low-income students who might add to the mix of students. The high cost of education has now become a much bigger topic than it was when The Gatekeepers came out. The debt load
on students now, in the aggregate, exceeds the debt during the housing bubble.
Changes need to happen and while the new Obama plan may help some attend
community college for free, those still hoping to get into the most selective
schools without adequate funds will, except for the very elite schools, face
tougher odds.
Marketing, enrollment
management, demonstrated interest, The Common Application
The last series of things that have changed since The Gatekeepers came out logically follow
from several things I have already mentioned..
Schools are trying to market themselves in ways that will improve their
rankings. They are using data to do this but also have been given large budgets
and increased staff to attract the students that will help them fulfill their
mission. One of the big changes that has come about is something I have
mentioned in other posts—the deans of admission have gradually been replaced at
many colleges and universities by
enrollment mangers. This is not the case at the Ivies or the most selective LACs,
but at many selective schools, the deans of admission are not the ones in
charge of the much more broad based and bureaucratic effort to get exactly the
mix of students they both want and need. For example, schools look increasingly
at a students’ “demonstrated interest” in the school. Those who have not
visited, have not opened emails sent by the school, and who have not shown other
ways that they know the school and see it as a fit may not be offered admission
as the schools think the student has probably put their particular school low
on the list of places to enroll.
Remember that yield of students is a crucial
part of what drives rankings. Part of what has happened since The Gatekeepers
has been a significant rise in the number of applications an individual student
applies to. It used to be 6 or 8 was perceived as more than enough. For those seeking
admission at highly selective schools this is a low number now. The competition
to get in has increased so much that it is hard to tell if a student will be
admitted; therefore, students will submit more applications in hopes that at
least one top school will say yes. There are many students now who submit more
that 12 applications and this has been aided by The Common Application. In the last few years the number of schools
that use this form has rise significantly. Students go to their portal and fill
out information that can then be sent, with a push of a button, to hundreds of
schools. The most elite schools use The Common Application, although most also
have supplements that require additional essays and other information. Nevertheless,
the technology has made it much easier to apply to more schools which in turn
makes it more difficult for schools to know how serious the student is about enrolling.
This cycle brings us back to what I said above:
early decision and early action
numbers have risen as students use this to demonstrate interest and schools use
it to increase yield.
All told, the whole process has taken on a much more bureaucratic
and business like approach. At the same
time, schools can now craft individualized emails and tweets and other
marketing efforts to woo students. Schools are reaching larger audiences all
over the world and they are crafting marketing strategies that speak directly to
individual students. Some call the whole admission process arbitrary, but the
way schools at the top select students is anything but.
For those trying to get in, the whole process has become a
huge time commitment and it is incredibly complex and confusing. As a result,
families are seeking extra help.
There has been a huge increase in the
number of private counselors who help families negotiate all the variables.
When The Gatekeepers came out,
private counselors were often looked at in negative terms by schools, but the
reality now is that the schools (in some cases) depend on these counselors to help
great students stand out (and even in some cases to provide the schools
themselves with information that will help them with decisions). I feel sorry for students and families now. The process which
was already full of stress on these wonderful students who Steinberg so
movingly portrays in his book has now increased by orders of magnitude. Students continue to ask directly or indirectly what the top schools look for and
what is the ideal student.
Each school has different answers, but at the most selective
schools the answers are far more complex than they used to be. How much more
complicated can things get? It is hard to know the answer to this very tough
question. My answer will have to wait as I really do not know. I only hope that
there might be a slowing of the arms race that are the rankings game so that
students could begin to worry more about finding the best fit rather than the
highest ranking school. I am not optimistic this will happen any time soon.
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1: It surprises some people to see the vast differences in yield rates but it should not. Most students tend to accept the
offer of the school with the highest ranking. I wish more students would think
about match and also about whether it is in their best interest to compete with
many of the most successful secondary students in the world for 4 years. The stress of trying to keep up is high










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